payment
Our payment methods
The following payment methods are available in our shop:
Credit card (Mastercard, VIsa, AMEX) , PayPal Plus (purchase on account, direct debit) Apple Pay, Google Pay and Bank transfer . Amazon Pay is temporarily unavailable due to technical problems.
Shipping countries
We ship our high-quality Matcha products to Germany and Austria.
Free Shipping
For orders over 49 €, shipping is free, both for deliveries within Germany and to Austria.
Shipping
The regular shipping costs are:
- Germany: 4,95 €
- Austria: 5,95 €
delivery time
The delivery time is usually 2-4 working days within Germany, 3-5 working days to Austria and 4-7 working days to Switzerland. Please note that the delivery time may vary depending on the shipping destination.
shipment tracking
All orders are shipped with a tracking number. You will receive this number via email once your order has been shipped. This way you can track the shipping status of your order at any time.
Delivery delays
In rare cases, unforeseen delivery delays may occur. If this is the case, we will inform you immediately of the new expected delivery date.
Questions about shipping
If you have any questions about your order or shipping, please do not hesitate to contact us. Contact our customer service at "info@matcha-dealer.com".
Thank you for choosing our online Matcha shop. We hope you enjoy our exquisite Matcha products!